WICS - Wakefield Interpreting & Communication Service

More than 70,000 people in the UK use sign language including BSL as their preferred or only language.

Many Deaf people request a British Sign Language Interpreter when accessing services.

Under the Disability Discrimination Act, service providers must ensure that people with sensory impairment have equal access to information and services. This may mean providing appropriate communication support; therefore service providers are required to purchase communication support in the preferred language of service users.

It is the responsibility of the service provider to book an interpreter not the service user.

Wakefield Interpreting & Communication Service is an interpreting and translation service based within Family Services, Wakefield Metropolitan District Council.

They can provide communication support if a person you are dealing with communicates using:

  • British Sign Language (BSL)
  • Sign Supported English (SSE)
  • Deafblind Manual
  • Relay Interpreting
  • Lipspeakers (for hard of hearing / deafened people)
  • Palentypists or notetaker

WICS can provide an interpreter in a variety of settings, for example:

  • Welfare Rights services
  • GP & Hospital appointments
  • Dental appointments
  • Opticians appointments
  • Family Services meetings
  • Open consultation meetings

The service aims to provide a confidential, impartial and highly professional service, whilst being flexible and responsive as possible as an aid to communication.

There is a charge for using the communication service unless working within family Services.

For more information or information regarding charges please contact WICS direct.

W.I.C.S Contact Details
SMS:

07770 990370


VOICE & TYPETALK:

07770 990370


FAX:

01924 304000


MINICOM:

01977 723923


EMAIL:

wics@wakefield.gov.uk



ADDRESS:
Wakefield Interpreting & Communication Services (WICS) Family Services
Wakefield Metropolitan District Council
Room 51
Library HQ
Balne Lane
Wakefield
WF2 0DQ